If your door is visibly crooked, sitting higher on one side, or you can see a loose cable hanging by the track, stop operating it. A door running on one cable puts double load on the remaining hardware and can drop or jam.
Garage door cable repair in Raleigh
Cables do the heavy lifting alongside your springs. When one frays or jumps the drum, the door goes crooked fast.
Signs of a cable problem
- Door hangs crooked or slams down on one side
- Loose, slack or dangling cable beside a track
- Fraying near the bottom bracket, where moisture collects
- Grinding or scraping as the cable rides off its drum
Why cables fail
Cables live under the same tension as your springs and wear fastest at the bottom bracket, where water and grit collect. A spring break often kicks a cable off its drum too, which is why we inspect the whole counterbalance system (springs, drums, cables and bottom brackets) on every cable call, and quote everything before starting.
The fix
We replace cables in matched pairs, re-seat the drums, reset door balance and safety-test the full travel. With the van stocked it's typically under an hour on site.
FAQ
Common questions
Can I just re-loop the cable back on the drum?
Not safely. The drum is under spring tension, and re-seating a cable without releasing that tension correctly is a common cause of serious hand injuries. This one is worth the service call.
Why did my cable snap?
Age and corrosion at the bottom bracket are the usual causes, often accelerated by a door that's out of balance. If a spring broke recently, that impact frequently damages cables too.
Do you replace both cables?
Yes, in matched pairs. Cables stretch with wear, and mixing an old and new cable leaves the door crooked.
How fast can you come?
Same-day in most of the Raleigh area, with 24/7 live answering.
Ready to get it fixed?
Call now or book online. Same-day appointments available across the Raleigh area.