Garage door spring repair in Raleigh

If your garage door won't open and you heard a loud bang from the garage, a broken spring is the most likely cause. Stop using the opener, leave the door down, and call us. Lifting a spring-broken door by hand is how people get hurt.

How to tell your spring is broken

• A loud bang from the garage, often when nobody was near the door
• The opener strains or lifts the door a few inches, then stops
• A visible gap in the coil above the door (torsion) or a dangling spring beside the tracks (extension)
• The door feels extremely heavy when you pull the release cord and lift by hand

Torsion vs. extension springs

Torsion springs mount on a shaft above the door and do the lifting by twisting; most doors installed in the Triangle in the last 20 years use them. Extension springs stretch along the horizontal tracks and are common on older and lighter doors. Both are under enormous tension and both are replaced, never repaired, when they break. We stock the full range of sizes on the van and always quote before we work.

Replace one spring or both?

On a two-spring door, when one spring breaks the other has the same mileage on it. Replacing both in one visit costs less than a second service call a few months later, so that's what we usually recommend. It's your call, though, and we'll price both options. Wondering about price? See our spring repair cost guide.

Why not DIY this one

Spring replacement is the one garage door job we tell everyone not to attempt. A wound torsion spring stores enough energy to break an arm, and the right spring size depends on door weight, track radius and drum size. Our technicians do this daily, carry the winding bars and the correct springs, and back the work with our guarantee.