Go Home Solutions LLC, which operates this website, respects your privacy. This policy explains what we collect and how we use it.
What we collect
When you call, text or book service, we collect the contact and address information needed to schedule and perform the work: your name, phone number, service address, and details about your garage door. Our website itself does not require accounts and does not collect payment information.
How we use it
To schedule visits, perform and warranty our work, send appointment communications, and, only if you opt in, request feedback or reviews. We do not sell your personal information.
Analytics
We may use standard analytics tools (such as Google Analytics) to understand site usage in aggregate. These tools may set cookies; they do not give us your identity.
Call tracking
To see which ads and listings bring us calls, some of them carry a tracking phone number instead of our main line, and this website may show you one when you arrive from an ad or listing. Calls to a tracking number reach us just the same. When this website shows a tracking number, our field-service platform receives the page you landed on, the site that sent you, any campaign tags in the link, and the analytics cookie ID if one is set, so that a call or booking can be credited to its source. Calls to our numbers may be recorded for quality and training.
Sharing
We share information only with service providers who help us operate (for example, our field-service scheduling platform), and when required by law. We never sell customer lists.
Text messaging (SMS)
If you text us, or ask us to text you when scheduling, Go Garage Doors Raleigh LLC may send you text messages about your service: appointment confirmations, arrival windows, technician-on-the-way notices, and follow-up about work we performed.
SMS consent is not shared with third parties. We do not share, sell or transfer your mobile number or your consent to receive text messages to any third party or affiliate for their own marketing. The only parties that ever see your number are the service providers who deliver the messages for us and the scheduling platform that runs our service calls, and they may use it only to provide that service to us.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Full details are in our SMS terms.
Your choices
Ask us at any time to correct or delete your contact information, or to opt out of non-service communications: call (844) 572-3667 or write to 2700 Sumner Blvd, Suite 160, Raleigh, NC 27616.